Terms of Service

*Updated October 17th, 2021.

The website and brand Excelkid.com and all subpages and extensions thereof are owned by:

ExcelKid LLC
16192 Coastal Highway
Lewes, Delaware 19958
USA

Product

The customer can download the content to their hard drive. Then, when a customer pays, they are sent instructional emails on how to get started with the software, including user guides, troubleshooting guide, technical guide, and examples.

Order

Payment and invoices/receipts

Prices on Excelkid products may vary. Details, such as price, will be available on the specific page where the software is sold. The payment amount is automatically withdrawn immediately after purchase using the payment details provided by the customer. Payment security is handled and maintained by Stripe (read more here) or PayPal (read more here), depending on how the customer chooses to pay.

After purchasing the product, we send an invoice to the email address provided by the customer.

Usage

Access to any Excelkid product is unique and belongs to 1 person. Software must never be shared or used by anyone else than the customer. Violating this will lead to the retraction of user access. We are using license servers to manage software keys and activation procedures.

Support Services

Excelkid provides support for your software in the best way we can. We mainly do this via email and might occasionally use different channels. You can reach us at excelkidllc@gmail.

Intellectual property right

All content on Excelkid.com and its subpages or extensions belongs to Excelkid (and therefore Excelkid LLC). Therefore, any unsolicited usage, such as copying or distribution of this content, is not allowed. As a customer, you do not have commercial rights to our content, such as reselling, distributing, or promoting in any way, shape, or form.

Guarantee

For customers who purchase Ultimate Dashboard Tools, Excelkid offers an extraordinary 14-day satisfaction guarantee. If the customer is not satisfied with the training, they can email excelkidllc@gmail.com, and email Excelkid will issue a refund.

Excelkid can claim the refund if the customer is unsatisfied with the training, e.g., not liking the explanations, examples, or visualizations. Learn more about the refund policy and privacy policy.

Data storage

Excelkid stores data about the customer (but NOT payment information, including card number, expiration month/year, or CVC code). This data will not be made available to others and will only be used by Excelkid.